Support Ticket
The data team is committed to providing prompt assistance with your data-related inquiries. When you submit a ticket, we'll review and respond as quickly as possible to help resolve your issue.
For urgent matters, we prioritize tickets based on impact and severity based on the client. You can expect an initial response within one business day.
Submit a New support Ticket
To report an issue or incident, please use our Asana incident reporting form:
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The form will open in a new tab. After submission, you'll receive email updates about your reported incident.
Review previously submitted tickets
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All incidents are tracked and monitored through our Asana workspace. You'll receive updates via email once you submit a report.