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Thrivestack

Q1. I'm trying to run a job, but the run button is all grey! or Jobs says it is suspended; what should I do?​

In Thrivestack, do a right-click and click on refresh. If the button is all grayed out or the job is in a suspended state, check the top bar for the Status tab in the Jobs section on the blinking Ready to Activate button.

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For best practices, check if the job is still on schedule; otherwise, head over to Schedule tab and click on Create Schedule

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Check out this video for more details and if you're still stuck, message us in the #help-data-support slack channel.